Privacy Policy

1. Information We Collect

Account Information: Email address and password when you create an account.

Pet Information: Information you provide about your dog including name, breed, age, and behavioral notes.

Usage Data: Training session logs, progress data, and interactions with the Service.

Video Content: Videos you choose to upload for training purposes.

Analytics: Anonymous usage statistics through Vercel Analytics (page views, device type, country).

2. How We Use Your Information

• To provide and personalize the Service
• To generate AI-powered training recommendations
• To track your dog's progress over time
• To improve and develop new features
• To communicate with you about the Service

3. Data Storage and Security

Your data is stored securely using:

• Supabase: For account and application data (encrypted at rest)
• Mux: For video storage and streaming (with DRM protection)

We implement industry-standard security measures, but no system is 100% secure. You use the Service at your own risk.

4. Data Sharing

We do NOT sell your personal information. We may share data with:

• Service Providers: Third parties that help us operate the Service (Supabase, Mux, Vercel, OpenAI)
• Trainers: Only the specific videos/data you explicitly choose to share
• Legal Requirements: If required by law or to protect our rights

5. AI and OpenAI

We use OpenAI's API to generate training recommendations. Information about your dog is sent to OpenAI to generate personalized content. OpenAI's privacy policy applies to their processing of this data.

6. Your Rights

You have the right to:

• Access: Request a copy of your data
• Delete: Request deletion of your account and data
• Correct: Update inaccurate information
• Export: Download your data in a portable format

To exercise these rights, contact us at privacy@pawcalm.ai

7. Cookies and Tracking

We use essential cookies for authentication and session management. We use Vercel Analytics for anonymous usage statistics. You can disable cookies in your browser settings, but some features may not work properly.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, contact us immediately.

9. International Users

Your data may be transferred to and processed in the United States. By using the Service, you consent to this transfer.

10. California Residents (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion. We do not sell personal information.

11. European Users (GDPR)

If you are in the European Economic Area, you have additional rights under GDPR including data portability and the right to lodge a complaint with a supervisory authority.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service.

13. Contact Us

For privacy-related questions or requests:

Email: privacy@pawcalm.ai